Now that Microsoft Dynamics CRM Online Fall ‘13 is available, CRM Technical Support will be using this blog to highlight some important resources. This Blog post will continue to be updated so be sure to bookmark this page.
General
- CRM Customer Center
http://www.crmcustomercenter.com
- Get ready for the next release
- Microsoft Dynamics CRM Online Fall '13 and Microsoft Dynamics CRM 2013 readme
- Microsoft Dynamics CRM 2013 Support Video Recommendations
New Form and Navigation Experience
- Why don’t I see a Save button after creating a record?
- See Manage Auto Save
- How can I disable the Navigation Tour?
- See the “How can I disable the Navigation Tour video? (on-premises versions only)” topic within the Installing Guide of the Implementation Guide.
- Why do I not see sub-areas within my Sitemap after upgrade (ex. Email Configuration, Post Configuration, and Alerts?
- Please refer to the "Verify new areas are available in the navigation bar" topic within the Administration Guide component of the CRM 2013 Implementation Guide.
Microsoft Dynamics CRM 2013 for Office Outlook
- "You do not have permission to access these records." when attempting to configure Microsoft Dynamics CRM 2013 for Office Outlook
- Track in CRM does not work for emails with default settings in new Microsoft Dynamics CRM Online organizations
http://support.microsoft.com/kb/2897977
CRM for Tablets
- Enable tracing in CRM for tablets
http://www.microsoft.com/en-US/dynamics/crm-customer-center/enable-tracing-in-crm-for-tablets.aspx
- An error occurs in the Microsoft Dynamics CRM app for users in child business units: "Sorry, something went wrong with initializing the app"
http://support.microsoft.com/kb/2899860
- An error occurs in the Microsoft Dynamics CRM app: "Your server is not available or does not support this application"
http://support.microsoft.com/kb/2899983